Privacy Policy

Last updated: 2024-02-01

1. Introduction

CN Care ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number/WhatsApp, and other contact details you provide.
  • Health-Related Information: Medical service interests, treatment preferences, and related health information you voluntarily share.
  • Usage Information: IP address, browser type, pages visited, and other analytics data.
  • Cookies and Tracking: Information collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Connect you with medical providers matching your needs
  • Communicate with you about our services
  • Process consultation bookings and payments
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We share your information only with your explicit consent, specifically with medical providers you choose to connect with. We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at support@chinamedicalnav.com.