Fees Disclosure

Transparent information about our service fees and medical cost structure.

Important Notice

We are an independent medical navigation service, not a medical facility. Our fees are for coordination and navigation services and do not include actual medical costs.

Our Navigation Fees

Initial Assessment

Free

Free pre-assessment and needs analysis

Basic Navigation Package

$299

Provider matching, appointment coordination, basic translation support

Premium Navigation Package

$599

Full accompaniment, comprehensive translation, logistics coordination, follow-up support

Paid Consultation

$99

1-on-1 consultation with medical navigation expert

Medical Fees

Medical fees are paid directly to healthcare providers and vary by treatment type and facility. Typically include:

Initial consultation and examination
Treatment or surgery fees
Hospitalization costs (if applicable)
Medications and medical supplies
Basic follow-up care

Payment Methods

Bank Transfer

Direct bank transfer to our account

PayPal

Secure payment via PayPal

Credit Card

All major credit cards accepted

Payoneer

Payment via Payoneer platform

Refund Policy

We offer refunds under the following conditions:

Cancellation more than 7 days before service: Full refund
Cancellation 3-7 days before service: 50% refund
Cancellation less than 3 days before service: No refund
If the medical facility cannot accept you: Full refund

Questions?

If you have any questions about our fees or payments, please feel free to contact us.